We offer 3-5 business days delivery worldwide.

You’ll receive tracking information once your order is dispatched, so you can monitor its journey from our door to yours.

Visit our shipping page for more details.

We totally understand how excited you are to receive your order and we’re just as excited to get it to you!

During peak seasons or sale periods, processing times may vary. Our team is working around the clock to get them all out. We’re truly grateful for your patience and support, and we promise your order is on its way very soon.

Please write us at info@aldenandash.com. Our friendly customer support will handle this for you and will make sure you will get your order.

Once you have received an email confirming your order, it is no longer possible to modify your order or address details. We work with an automated fulfillment partner. In order to ensure speedy delivery, orders are prepared almost instantly. 

In case you have entered a mistake in your address details, please contact our customer support.

First check your spam folder or junk e-mail, sometimes the confirmation ends up there.

Can't find the confirmation there either? Send us an email at info@aldenandash.com. Our customer service team will sort it out for you.

It's super easy. To start a return, you can contact us at info@aldenandash.com. We’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.